Answer Please try to change a new battery first (if needed). Sometimes the wireless mouse cursor jump randomly, it's possible the AP router (AP router and receiver use the same frequency) or a battery low problem will cause the receiver frequency to be affected. Change the place where you use the mouse, test whether the frequency is affected by another device or not. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. But if it is not a wireless mouse, the mouse is broken.
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Answer Check if your device is a plug-n-play device or not. If yes, there is no need to install a driver. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. The cursor, Left/Middle/Right buttons should work fine. Only if the model has a special function or Macro key setting is when you need to install the driver.
Update your USB Device Driver on Device Manager. Restart your PC and unplug the USB cable again. Connect the USB cable to PC directly, to exclude the problem of output voltage of Hub.
Wireless Keyboard And Mouse Combo
If you plug in too many USB cables into the same USB slot, it will cause a low supply voltage to the USB cable. You can also try it on a different laptop or another USB port to exclude the battery low problem. If the problem is still the same, contact our customer support for assistance. Answer 1.When the battery is inserted, the LED indictor will light for 2〜3 seconds. 2.When battery is in low status(under 2.1V), the LED indictor will flash continuously till battery is under 1.8V. 3.If pressing down keys continuously over 6 minutes, the LED indictor will light constantly and the keyboard function will be suspended, the reason is to inform user the keyboard already trigger protect mechanism to avoid your battery abnormal consumption, under this circumstance just remove the battery then reinstall the battery can continue to use keyboard.
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